You may have ordered with one of the following delivery options:
Your order will arrive in 5 to 7 business days via UPS.*
Your order will arrive in 4 to 5 business days via Fed Ex 2nd Day Air.*
Regular delivery time via USPS averages 2 weeks from date of order. (Please note unforeseen delays may occur, thank you for your patience.) Delivery time to remote areas and to the non-Continental US may be longer than 2 weeks.
A shipment confirmation email will be sent to the email address you provided. Please be sure to check your bulk, spam or junk mail folder if you did not receive a shipment confirmation and feel as though you should.
*Express Delivery for Continental U.S. only. Please note that UPS and Fed Ex cannot deliver to PO boxes. If you ordered with a PO Box, your order will be delivered via USPS.
We hope you will not find any reason to return your products, but if you do, we back all of our products with a 30-day money-back guarantee. Simply call Customer Service at 1-512-FIT-ROOT (1-512-348-7668) to get your Return Authorization number to return it for a full refund of the purchase price, no questions asked. Call us if you're unsatisfied for any reason - we're here to help you reach your fitness goals.
Money-back guarantees start at the date of delivery. Returns must be postmarked within money-back guarantee period, so call us within that time period at 1-512-FIT-ROOT (1-512-348-7668) for a return authorization number (RA #) and instructions. Remember that while the cost of product is refundable, shipping and handling is not.